James & Owen

Terms & Conditions

Any returns on damaged goods and shortages, should be notified within two working days. There are no returns on ‘special orders’. For other orders, returns will be fully credited, as long as they are available for collection with the original packaging.

Warranty & Liability
We will not be liable for any damaged goods or injuries resulting from use of any products. We do not provide warranties on any merchandise. Any warranty or promises made by the manufacturers are solely their liability.

In no event shall we be liable for any special, incidental, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.

Pricing Policy, Shipping and Handling
We believe all prices are correct at time of publishing E & OE
VAT is charged at 20% on all goods and services including any delivery charges supplied in the UK
All prices are in Pounds Sterling
All goods will remain our property until full payment is received
For shipment outside the UK, additional charges apply. Please contact us for a quotation
Prices are subject to change without notice.
Specifications are subject to change without notice
Any errors on the online invoice will be corrected in the final invoice and you will be notified of the changes